Booking and cancel conditions

Booking and cancel conditions

RESERVATION

  • Arrival and departure: Saturday... other days on request
  • New Guests: The booking is binding by your reservation and payment as well as our confirmation
  • Regular guests: The booking is binding by our confirmation as well as your confirmation by e-mail or directly in the chat

DEPOSIT ONLY FOR NEW GUESTS:

  • € 400,00 within 3 days
  • By bank transfer: with your booking name. Please note that a separate transfer of € 400,00 per Apartment is required! The reception is confirmed by us and the reservation is booked as fixed!
  • By credit card: Accepted credit cards (MasterCard, Visacard)

Bank account:

Tyrol KG des Brunner Alexander & Co
Via Gustav Flora 4, 39025 Naturno (BZ)
Cassa Rurale di Naturno
SWIFT-CODE: RZSBIT21022
IBAN: IT 09 T 08157 58630 000300 213900

Means of payment:

  • Cash: Cash payment limit: € 1.999,99
  • EC / debit card, credit card (Visa or Mastercard)
  • advance transfer.
  • The final payment has to be paid upon your departure

ARRIVAL/DEPARTURE

  • Check in: 4.00 pm / Check out 10.30 am
  • If you arrive early, you are welcome to enjoy the hotel infrastructure and we will try to make ready your Apartment as soon as possible
  • Late-Check-out on request and possibility at the reception

Beauty

  • We recommend you to book your favorite beauty treatments and appointments in advance!

Cancel conditions:

The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to apply the following conditions for withdrawal

For reservation until the 31.07.2020:

  • Until 3 days before arrival: Free cancelation

For reservation from 01.08.2020:

  • from 8 to 4 weeks before arrival: free cancelation
  • from 4 to 1 week before arrival: 50% of the total amount will be invoiced
  • 1 week before arrival: 100% of the total amount will be invoiced
  • in case of late arrival or early departure we invoice the total amount of the booked period.

The cancellation must be made by unilateral written declaration and at the latest within the above - mentioned periods (8 weeks or 1 week) before the agreed date day of arrival of the guest (s) in the hands of the families of Residence Tyrol.

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