RESERVATION
- New Guests: The booking is binding by your reservation and payment as well as our confirmation
- Regular guests: The booking is binding by our confirmation as well as your confirmation by e-mail or directly in the chat
DEPOSIT ONLY FOR NEW GUESTS:
- € 400,00 within 3 days
- By bank transfer: with your booking name. Please note that a separate transfer of € 400,00 per Apartment is required! The reception is confirmed by us and the reservation is booked as fixed!
- By credit card: Accepted credit cards (MasterCard, Visacard)
Bank account:
Tyrol KG des Brunner Alexander & Co
Via Gustav Flora 4, 39025 Naturno (BZ)
Cassa Rurale di Naturno
SWIFT-CODE: RZSBIT21022
IBAN: IT 09 T 08157 58630 000300 213900
- The rest will be paid on site on departure
Means of payment:
- Cash (limit)
- EC / debit card
- credit card (Visa or Mastercard)
- advance transfer
- The final payment has to be paid upon your departure
ARRIVAL/DEPARTURE
- Check in: 4.00 p.m. / Check out 10.30 a.m.
- If you arrive early, you are welcome to enjoy the hotel infrastructure and we will try to make ready your Apartment as soon as possible
- Late-Check-out on request and possibility at the reception
Beauty
- We recommend you to book your favorite beauty treatments and appointments in advance!
CANCELLATION POLICY & CANCELLATION INSURANCE:
There is no right of withdrawal in the sense of the consumer protection code - nevertheless we grant you the following general cancellation conditions:
- Until the 42th Day before arrival: the deposit minus a handling fee of € 50. 00 will be returned
- From the 41th Day before arrival: 100% of the accommodation price will be charged
- In case of late or no-show or early departure we charge 100% of the accommodation price
Cancellation must be made by a written declaration and handed over to the Familien Residence Tyrol at the latest within the above-mentioned periods before the agreed day of arrival.
In any case, we recommend that you take out travel insurance
